In Charge: Lesson 3

Making the Call

What happens when a small decision at the bottom of an organization creates a problem at the top? In this lesson, you'll follow one week at a car rental dealership through three different pairs of eyes — a mechanic, a new manager, and a CEO. You'll step inside each position, make real decisions under pressure, and watch how your choices ripple across an entire organization. Leadership looks different depending on where you're standing. This lesson shows you all three views at once.
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Who It’s For

This lesson is ideal for adults aged 18+ who are entering the workplace or early in their careers. It's a great fit for anyone who wants to get better at making decisions when the stakes are real — learning to think through consequences, weigh competing interests, and act in line with their values even when there's no easy option. Whether you're on the floor, in the middle, or moving toward the top, this lesson puts you in the room where the call has to be made.

What’s Included

Real-life scenarios & quizzes

Reflection journals & tools

Final assessment & certificate

Downloadable glossary & reference sheet

Why This Matters

Every day at work, someone has to make a call — and most of those calls affect people who were never in the room. The people who stand out are the ones who can think clearly across different perspectives, reason through what's right, and act with integrity under pressure. This lesson gives you the skills to analyze a situation from more than one angle, anticipate consequences before they land, and make decisions you can defend — not just decisions that feel safe in the moment.

Ready to Make the Call?

Learn at your own pace with immersive, scenario-based content designed to build the critical thinking and ethical reasoning skills employers value most — whether you're starting your first job or stepping into greater responsibility in your career.

In this lesson, you'll:

  • Follow one week at a car rental dealership from three different positions — worker, manager, and CEO
  • Step inside each character's situation and make the decisions they face under real pressure
  • Explore how the same event looks completely different depending on where you sit in an organization
  • Trace how one small rule-break ripples upward and affects people who had no part in making it
  • Build your ability to reason through ethical decisions, weigh competing interests, and act on your values

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